You’ll play a key role across a broad digital landscape, including:

Digital Support & Service Delivery

• Managing and resolving digital service requests across multiple platforms
• Acting as a technical escalation point for social media and digital asset tools

Websites & Optimisation

• Supporting the development and optimisation of global websites
• Collaborating with internal teams and partners to maintain high-performing digital environments

Analytics & Insights

• Creating reports and turning data into meaningful insights
• Helping teams make smarter, data-informed decisions across digital channels 

Social Media & Campaigns

• Supporting platform setup, integrations and best practice
• Contributing to campaigns and promotions across the digital tech stack

Training & Capability Building

• Delivering training and coaching to improve digital knowledge (“Digital IQ”)
• Supporting continuous learning across EIMEA and global teams 

Digital Asset Management

• Maintaining and organising digital assets so they’re accessible and optimised globally

Experience & skills:

• Experience in a digital marketing or digital services environment 
• Working knowledge of websites (e.g. WordPress), social platforms and digital tools
• Understanding of SEO and website performance
• Experience using analytics to generate insight and recommendations 
• Confidence working across multiple systems and managing priorities

You’ll thrive if you:

• Enjoy solving problems and making things work better
• Can explain technical concepts in a clear, simple way
• Are collaborative and enjoy working across teams and regions
• Take ownership and follow through on delivering outcomes