WD-40 Company

Business Systems Product Manager - Supply Chain and Logistics

Location
Milton Keynes - Hybrid

Overview

As a business system product manager you will Develop and own the strategic roadmap (1-5 years) for Supply Chain and Logistics related (SCL) systems, using expert knowledge to provide the link between Systems Team (BST) and Supply Chain and Logistics (SCL) functions.

 

This individual will be responsible for managing, developing, and implementing the portfolio of SCL products and services provided by the BST, and for advocating and promoting their adoption across EIMEA.

 

The impact of this role is core to the success of our global strategic initiative, striving for operational excellence through optimization of EIMEA supply chain and logistics systems and processes, and prioritizing the use of our time, talent, treasure, and technology by focusing on designing and providing services that are scalable and highly automated, optimised and consolidated, cost effective and resilient.

Responsibilities

  • Gathers input and feedback from supply chain leaders, business performance data and external research, carries out analysis, assimilates, determines needs and priorities to develop the Supply Chain and Logistics (SCL) strategic roadmap for SCL systems.

  • Anticipates SCL needs, identifies gaps in products and services, monitors performance, and identifies opportunities for innovation and improvement, efficiency, and consolidation through a data-driven process analysis approach.

  • Acts as the SCL subject-matter expert and advocate within BST, and the linking role between BST and SCL leaders and teams.

  • Owns the planning and execution of the SCL product roadmap to meet short- and long-term (1 to 5 years) strategic needs.

  • Owns, manages, and prioritises a product backlog using agile and project management methodologies.

  • Leads implementation of new products and services relating to SCL through product development or selection, testing and user trials, and post implementation review.

  • Supports existing, Supply Chain and Logistics related products and services through issue resolution and continuous improvement.

  • Promotes the adoption and positive user experience of SCL systems.

  • Develops and delivers training across EIMEA relating to SCL products and services to build competence and expertise across all SCL roles and teams.

  • Maintain the breadth and depth of skills required to operate effectively in an agile, collaborative, and self-organising team.

Qualifications

  • On-the-job training in lieu of tertiary training in relevant software or equivalent to a high level of technical knowledge.
  • FMCG SCL experience and leading, managing, and developing processes and systems across multiple EIMEA countries, functions and teams.
  • Demonstrated experience acting as an internal expert and educator, providing guidance and training to technical and non-technical staff, and staff whose first language is not English.

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