WD-40 Company

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ERP Integration Specialist

Location
UK - Remote

Overview

This key role is responsible for the maintenance and enhancement of WD-40 Company's European ERP ISV and EDI integration capability. In this role you will ensure seamless integration and connectivity of ISV, applications and databases within our ERP (Kinetic/Epicor/D365).  You will be responsible for ensuring a well designed and executed configuration, integration and adoption of functionality ensuring data accuracy and reporting needed to support decision making across our business. 

 

This role is also responsible for enhancing processes, data management, reporting, user training, and projects to achieve defined service level goals, KPIs and governance requirements needed for core operations to ensure business continuity. Integration functionality may include accounting, finance, supply chain, etc. 

 

This is truly an incredible opportunity for a motivated Integrations Specialist seeking to develop their technical capability as we embark on our ERP migration from Kinetic to Microsoft Dynamic 365 in the next 1 to 2 years.  If this sounds like an interesting challenge, please consider applying to join our Global Application Support Center of Excellence (COE).   

Responsibilities

  1. Oversees the planning and execution of system integration projects to ensure seamless interoperability between various software applications, hardware systems, and IT infrastructures.
  2. Managing E-Commerce and customer data exchange (EDI) applications. Supports other IT team members and technical partners by teaching and guiding them.
  3. Design, define and develop SnapLogic (integration tool) pipelines, inclusive of script development, field and table configuration.
  4. Initiates and maintains Electronic Fund Transfers (EFT’s) for all corporate customers.  Including setup, map creations, and automatic notifications.  Directs EFT implementation projects with Customers, Accounts Receivable, and other functional areas as necessary. 
  5. Leads the discovery of cross-functional transaction compliance inclusive of discover to provide technical or data solutions.
  6. Supports ERP system upgrades with testing and communication in partnership with the ISVs to ensures no downtime.
  7. Troubleshoots and resolves ISV-related issues, providing technical support and maintaining a log of system problems and resolutions.
  8. Evaluates new technologies and integration tools to enhance the organization’s integration capabilities and support future growth and scalability needs.
  9. Collaborates with Independent Software Vendors (ISVs)  for system integration, and updates.  Facilitates and maintains relationships between ISVs, negotiates contracts, and finds the best available vendors.
  10. Analyzes business processes and ERP system capabilities, identifies opportunities for enhancements or new functionalities.
  11. Ensures the optimal performance and alignment of the ERP system with business processes.
  12. Develop and implement integration strategies, architectures, and platforms to facilitate efficient and secure data exchange and workflow across different systems.
  13. Facilitates training sessions and creates documentation for end-users to ensure effective and efficient system utilization.

Qualifications

  • 5+ years of experience with Microsoft D365 and integrating third-party APIs or ISVs (independent software vendors).
  • 3+ years of relevant experience in ERP integration, project management, or related roles. Technical aspects of software integration and strategic planning preferred.
  • 3-5 years of experience with ERP Systems.
  • In-depth understanding of business processes and compliance requirements
  • Broad knowledge of script development, review, audit.
  • Advanced understanding of ERP systems and integration processes and applications.
  • Ability to collaborate effectively with cross-functional teams.

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